Store Strategic Planner

Retail workforce scheduling and dimensioning with IBM ILOG CPLEX Optimization.
ILOG CPLEX Store Strategic Planner

"Before we had data. Today we have the information required to act."

Arnaud Blondin, Store Operations Analyst, Real GmbH Germany

Arnaud Blondin

Retail Workforce Scheduling

We designed and deployed for Real GmbH in Germany, as a result, a solution that helps dimensioning the workforce of 300 hypermarkets and scheduling employees since 2016.
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ILOG CPLEX Retail Workforce Scheduling
Most noteworthy, the system manages the daily needs of stores, forecasting customer flows, defining schedules and checkout operations.

Retail Checkout Lines Dimensioning Problems

Queues forming

Queues forming

on a register when others are completely empty

refuse to use checkouts

Customers refuse to use checkouts

because they don’t like self-checkouts

Too many checkout lines opened

Too many checkout lines opened

at some times of the day, too few at others

Retail Workforce Scheduling Solutions & Benefits

  • retail workforce scheduling for checkout leader

    Checkout Leader

    Simplify your work

    • Manage your checkout line easily and efficiently.
    • Compute your workforce needs for any part of the day, month or year.
    • Identify typical mistakes and show your line is improving on a regular basis.
  • retail workforce scheduling for Store Director

    Store Director

    Adapt your organization to your needs

    • Visualize your store performance and compare with other stores.
    • Identify issues and define concrete action plans.
    • Justify your decisions with data and factual analysis.
  • retail workforce scheduling for Regional manager

    Regional Manager

    Manage your budget strategically

    • Identify the best use of your budget.
    • Align all your store managers with your strategy and make sure they execute.
    • Evaluate investments and simulate the introduction of new technologies.
  • retail workforce scheduling for COO


    Make sure investments have lasting effects

    • Make sure the organization continually improves.
    • Ensure investments done by the group have quantifiable and lasting results.

Store Strategic Planner offers

ILOG CPLEX Manufacturing Optimization

Workforce Dimension

Strategic: Make strategic decisions like workforce dimensioning, contract types and impact of new technologies.

ILOG CPLEX Warehouse Optimization

Performance Analysis

Tactical: Control the continuous improvement process using visualization of performance indicators, comparisons, alerts and more.

ILOG CPLEX Trucking Optimization

Surface management

Operational: Manage the daily needs of stores, forecasting customer flows, defining schedules and checkout operations.

Retails Optimization Training

In this flagship training program, we help retailers utilizing our time-tested and proven Store Strategic Planner for workforce dimensioning and scheduling. First of all, we teach checkout leaders how to manage their checkout line easily and efficiently. Secondly, we help store director to visualize store performance so that the store director can identify issues and define concrete action plans. Finally, we train regional manager and COO to identify the best use of budget and investment.
Store Strategic Planner Training Workshop